Detailed Returns Policy And Procedure
What is the our policy on returns? Is there any specific procedure to follow?
The Modish Policy for return in short is as follows. This should be read with the full policy below.
- Returnable with no restocking fees.
– Customers will need to send back the item on their own in original boxes. Please note return cannot be taken unless it is packed in the original box/packaging. We request you to save the packaging till you are satisfied with your purchase. - Customer’s will be refunded the full price less the cost of shipping item to customer.
Returns Policy
We try and make it easy for you to return an order if you are not satisfied.
If an order has already been shipped, it cannot be cancelled and will only be treated as a return. If you are not satisfied with your purchase, you may inform us within 5 days of receiving the item and return it to us at any time within 10 days of its delivery. You will need to ship the item back to us (at our warehouse) at your own cost in the original package, and we will refund the merchandise value, subject to the restocking fee charged by different vendors (see below).
If you return an item, the shipping cost for sending the item to you will be deducted from your total refund amount. Return credits will be issued within 15 business days once the item is received and inspected.
In case of doubts, please write to us at eekwol.com. to confirm the policy. Our refund rate is extremely low and we work with the customer in every one of these rare cases.
Restocking fees Some vendors have a restocking fee, but most do not. We would be required to work on a case to case basis. - Before sending any returns, you must contact [email protected] or your package will not be processed.
